Situational awareness, or “looking at more than just health bars so you see the puddles of goo on the floor”, is insanely key to being a good healer. So key in fact that I would further break down the topic into personal situational awareness and global situational awareness, the later being “seeing the goo that everyone ELSE is standing in”. So I’m breaking this up into two posts and starting with personal.
Imagine you’re looking at your WOW UI. There at the center of the screen, what do you see? You. It might be a dwarf priest, a Tauren shaman, a Draeni paladin, or a Tree (by the way, save the trees!), but it’s you. Too often in healing we are so busy looking at everyone else (at least, everyone else’s health bars) that we forget to look at ourselves.
To learn to escape tunnel vision we must be more aware of ourselves and our surroundings. It makes a great story when we can say “… and then I realized I was wearing my fishing pole!” or “Then I remembered I hadn’t switched out of my PVP healing spec!” but in truth, when you say that, you have failed. Personal awareness is your first goal when entering an instance or a raid.
Your pre-flight checklist:
Am I in healing mode?
Healing gear?
Healing spec?
Tree form?
Am I ready to go?
Buffs ok? (what do your party members bring?)
Mana bar up?
Phone off the hook, dog outside, baby changed?
Is my party ready?
Identify the tank
Classify each dps player
Mentally categorize their resource type (more on the last few when I do the global situational awareness topic)
Communicate
Tell the tank “I’m ready to go”. Let him know after pulls if there were too many mobs or if you need a second. Remind the mage not to stand in fire.
This is in ideal world. In the real world, the tank has pulled three patrols before you’re actually in the instance, the mage is already dead, and the paladin doesn’t speak English and has given you Blessing of Might. So while you’re running to catch up, do as many of these things as you can, while firing off whatever “Oh Crap” spells you have and wondering if those Frost badges are really worth it.
During the Run:
Your location may vary fight to fight. In general, you want to be close to but not in melee range. If you’re too far away, then when the mage pulls aggro, frost novas the mobs next to you, and blinks away, then you’re in trouble. If you’re closer in the tank will have an easier time. On the other hand, sometimes you’ll want to stay back. Do you know that a mob throws chain lightning or fears? You might stay farther off. For a rule of thumb, never get so far behind that if the tank charges he goes out of range.
If you know an encounter cold, you might think about where you should stand to best help the tank. For instance in Utgarde Keep on the Prince fight, stand so that the tank is between you and the door where the skeletons spawn. When they aggro on you, they will run over the tank who has an easier job of picking them up than if he had to run over to you. If you have a good tank friend, ask him about fights and where particularly you can stand to help him out.
Stay out of the fire, obviously. If you’re having tunnel vision, make your own health bar nice and visible so when you start taking damage you notice – and then move! Most fights you probably know cold by now anyway. You’ll know when a boss is going to do a move that means you need to move. Watch where you stand when you’re fighting dragons (head and tail are bad, stand on one side). Just run down an encounter before it happens so that when you need to react, it takes you less time
Remember your own defensive cooldowns: chances are when the party takes an AOE, you’ll take damage too. Throw a defensive cooldown ahead of time if you can, like Barkskin, to give yourself breathing room. Or have a shield or a hot on yourself already.
Watch your aggro: Try not to heal the tank until he’s got aggro. If you do pull, bring the mobs to him. Don’t count on him seeing that one that’s hitting you, take proactive steps. Again, if you have problems with tunnel vision, make your own health bar really big and obvious and when it starts going down, figure out why.
Afterwards:
Assess the run. If you were going with a friend, talk about it with them. Were there avoidable deaths? Places things could have been smoother? Figure it out and file it away under “next time”. Mistakes are for learning, not recrimination.
When thinking about what happened afterward it is very easy (usually) to decide who to blame for this or that mistake. And chances are you can find away to make it everyone else’s fault. It is human nature and we get darn good at it by the time we have a little sibling, or finish kindergarden. If you want to get better at the game it is best to keep the blame to a minimum and focus only on two things: what happened, how could I have made things better. Sometimes what that stupid other player should have done different fills our mind and keeps us from seeing the ways we could have saved the day. Blame blocks learning.
One thing that helps be in healing spec AND gear at the same time is to use Outfitter. You can program it to change your gear when you change specs. Before that, I once healed a boss encounter (unsuccessfully) in cat gear, wondering why I was totally out of mana.
I didn’t know it would auto-switch! I’ll have to do that for us. Reversion has pulled groups more than once while wearing his Resto gear… and I’ve gone “aieee flail flail wave branches HOT HOT Swiftmend!” and then asked what was up when the pull was over…
I wish I could make a macro/aura/sound to alert me that I’m in a dungeon and in the wrong gear… I regularly equip my holy set on my pally to check out upgrades (finding my gloves in my glove slot is 10x easier than locating them in my bags)… and then forget. My boyfriend did wonders on his 2-days old level 80 shaman keeping me alive through the first encounter in ToC heroic… he still bitches at me for being a retard and forgetting to change gear.
On the bright side, the wrong gear on a tree/moonkin is not so deadly, and it’s easy to diagnose wrong-spec-itis because you can’t help noticing the shapeshift button looks wrong.
Also, this is making me a bit nostalgic. At my level of gear heroics need little to no effort, so the only thought process I go through is “I wonder if my WG finished and I should tab back to WoW”.
Last time I did that was the start of a Nax weekly run for the instructor. Did the first couple pulls in resto spec. I think I had my feral gear on though.
One way I help keep track of what spec I am in is I have a different type of mount that I use when i’m healing vs. PVP specced. Its reminded me more than once! :)